Privacy Policy

TERMS OF SALE

Section 1 – LEGAL TERMS AND CONDITIONS

Identification
Contractualisation
Modifications and acceptance
Obligations of the customer

Section 2 – GENERAL TERMS AND CONDITIONS OF SALE

Non-resale
Information on the products
Conformity of information
Electronic signature
Proof of transaction
Prices
Payment methods
Product availability

Limitation on use
Online Security
Non-guaranteed website
Limitation of liability
Modification
Breach
Copying and links
Jurisdiction
Notifications
Effective date of cancellation or assent
Force majeure

Identification: The website www.tahitiperles.com and the brand Tahiti Perles are the property of Robert Wan Luxury Ltd., part of the Robert Wan holding. The offices of Robert Wan Luxury Ltd. are located at Room 2410, 24th Floor, China Resources Building, Wanchai, Hong Kong. Telephone number : + 852 2877 2913, fax number: + 852 2866 8326 . The brand Tahiti Perles mentioned in this website automatically refers to Robert Wan Luxury Ltd.
Contractualisation: The following contract is concluded between Robert Wan Luxury Ltd. and you as the customer. It governs your visit to and use of this website. By using this website, you are declaring yourself to be legally capable and are accordingly accepting the terms of this agreement and the terms of confidentiality and online sale. Consequently, we strongly advise you to read these clauses before using this website. If you do not agree with these general terms and conditions of use, please stop using this website immediately.
Modifications and acceptance: Robert Wan Luxury Ltd. reserves the right to change the general terms and conditions of use of this website at any time without prior notice, with the new terms taking effect immediately. You therefore accept these new modifications when you start using this website.
Obligations of the customer: This website is limited exclusively to your personal use and must under no circumstances by used by you for any commercial activity. This prohibition also applies to the reproduction of information from this website on a different website and the creation of a link leading to this website. You are free to navigate to it, display it and print it out, provided these operations are undertaken solely for your personal use, for information only and for strictly non-commercial use.
Non-resale: Products purchased from this website are for purely personal purposes or must be intended as gifts and not for resale. Robert Wan Luxury Ltd. therefore reserves the right to refuse a sale if it is found that the products are intended for resale.
Information on the products: Robert Wan Luxury Ltd presents on its website Tahitiperles.com the products it offers for sale accompanied by the information potential customers need to know about the characteristics of the product or products they wish to buy, before placing an order.
Conformity of information: Robert Wan Luxury Ltd. undertakes as far as possible to offer products whose colours, styles and sizes conform to the products presented on the Tahitiperles.com website. However, the pictures of the pearls which compose the products appearing on the website are not contractual; that is to say that the pearls composing the products that you will receive will not necessarily be the ones appearing on the picture of the website. Indeed, product variations may occur for technical, typographical or photographic reasons, or because the natural phenomenon of colour and shape intrinsic to black pearls makes each pearl unique. Robert Wan Luxury Ltd cannot be held liable for such incidents or errors.; Additionally, should a display error of any kind occur in relation to a product, price, service, description or availability, this might make it impossible to honour an order based on said incorrect information.; The products offered on this online store platform are all available for purchase unless they are out of stock, in which case this will be stated in the product description sheet.
Electronic signature: A double click on the order form constitutes an electronic signature which is equivalent to a handwritten signature between you and Robert Wan Luxury Ltd.
Proof of transaction: The computerised registers stored in the computer systems of Robert Wan Luxury Ltd., in reasonable security conditions, are deemed to be proof of orders and payments made between you and Robert Wan Luxury Ltd. Order forms and billing history are stored on reliable and durable computer media which can be produced as proof.
Prices: All the prices stated on the Tahitiperles.com website are in EUROS inclusive of VAT, but excluding postage and packing, which are billed in addition. You may change the currency display by using the website's integral currency converter, and pay in these other currencies (USD, HKD, GBP).; Prices will be totalled for you and invoiced with the product you have purchased according to the shipment method of your choice (ref. TERMS AND CONDITIONS OF DISPATCH). Robert Wan Luxury Ltd. reserves the right to alter the prices stated on this website at any time without prior notice. The price displayed will always be the price invoiced to you on this website's online store at the time of your purchase. The price must be paid in full at the time of order. At no time may the sums paid be regarded as deposits or installments.
Payment methods: To pay for your orders, you can; -use your bank card; -or make a transfer, for which the bank details are given on the website. Robert Wan Luxury Ltd. accepts VISA, MASTERCARD and PAYPAL. Payments by cheque or cash are not accepted.; Your order will be processed and dispatched only when all the information you have provided has been verified and approved by the bank handling payments for this website.; After your order has been confirmed, it will be sent to Robert Wan Luxury Ltd. to be processed. At this stage, you will no longer be able to change or cancel it. A confirmation e-mail will be sent to you within 48 hours following confirmation of your purchase. Discounts, gift vouchers or gifts from Robert Wan Luxury Ltd. or any other entity cannot be used for a purchase from the "tahitiperles.com" online store.
Product availability: The products and services described on this website are always available unless Robert Wan Luxury Ltd. decides to withdraw them. Robert Wan Luxury Ltd. reserves the right to stop offering a product or service of this website at any time and without prior notice. Should a product become unavailable after you have received confirmation of your order, Robert Wan Luxury Ltd. will contact you and suggest that you order a different product or cancel your existing order.
Limitation on use: The general terms and conditions of use of this website prohibit you from modifying any parts of this website that are available for you to see, download or access. They also prohibit you from reselling or using for commercial purposes any elements, data or tools within this website. You must not under any circumstances delete or distort any reference to commercial or intellectual ownership. You must not install on this website any information or computer code which is intended to or which might damage or disrupt this website and its content or any intellectual property owned by Robert Wan Luxury Ltd. or a third person or legal entity. Inappropriate and prohibited inputs and outputs include Trojan horses, worms, viruses, spyware and any other software of this type. You are also strictly forbidden to post or transmit on this website or via all other sites linked to it any unlawful material, threat, provocation, harassment or subject matter and/or remarks of an obscene, defamatory or racist nature.
Online Security: The online transaction processing is using the highest commercially available encryption technology - Extended Validation (EV) SSL Certificate encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted.
Non-guaranteed website: This website and its content are provided as is. Robert Wan Luxury Ltd. does not give or offer any guarantee against potential intrusion of malware such as viruses, worms or Trojan horses. Robert Wan Luxury Ltd. does not guarantee that the information contained on this website is accurate, complete or up to date, or that this website is free of imperfections, although any defect found will be rectified as soon as possible. By using and visiting this website, you accordingly accept that you navigate at your own risk and you are liable for any unfortunate events and the costs incurred to repair or service your computer or software used by you in connection with this website. Robert Wan Luxury Ltd. will not be liable for any damage from outside, caused or in connection with your use of this website.
Limitation of liability: Under no circumstances will Robert Wan Luxury Ltd. or any direct or indirect shareholder, affiliate, entity, joint venture, partner or entity under joint control or their respective shareholders, officers, directors, employees or agents connected with Robert Wan Luxury Ltd. be liable for any direct, indirect, compensatory, special, contingent, or punitive damages, or damages resulting directly or indirectly from access to this website, its use, unauthorized use, through downloading any part of this website, including but not limited to data, text, images, videos or audio; or in connection with any viruses, bugs, actions or non-actions of all IT systems, telephone lines, hard disks, software or program malfunction, or any other error, failure or delay in data transmission or connection to a network, even if warned of such possibility of damage. Robert Wan Luxury Ltd. is not liable for any break in communication or information collected, held or transmitted by this website, or the inability to store an information, including personal settings. Robert Wan Luxury Ltd. is not liable for any information posted by users of this website on discussion forums, bulletin boards or any other forum.
Modification: Robert Wan Luxury Ltd. may modify, update or change any part of these general terms and conditions of use of this website at any time and without notice. You accordingly accept these modifications as soon as they have been made. We advise you to visit and reread these terms regularly so as to keep up to date with any modifications made.
Breach: Robert Wan Luxury Ltd. reserves the right to ban you from using this website or to breach the terms of this arrangement without prior notice. Subject to breach of these conditions, this website will immediately cease to be accessible. Robert Wan Luxury Ltd. also reserves the right, without prior notice, to cease enhancing or developing this website or any part thereof. Robert Wan Luxury Ltd. will not be liable for any such split or modification.
Copying and links: Robert Wan Ltd. strictly prohibits any copying of any portion of this website and the insertion therein of all unauthorized links.
Jurisdiction: All claims or appeals concerning this website will be referred to the courts of the Hong Kong government, Special Administrative Region of the People's Republic of China. Robert Wan Luxury Ltd. does not vouch for or offer guarantees regarding the availability and use of parts of this website in other places or from regions where their content is illegal and prohibited.; All claims resulting from or in connection with the general terms and conditions of use of this website must be settled in accordance with the law of the Hong Kong government and are liable to be decided before a court under this jurisdiction. Arbitrators are authorised to claim payment of their fees and additional costs from the party they consider the most capable of covering these liabilities.
Notifications: All notifications and other types of communication with Robert Wan Luxury Ltd. must be made by [registered?] letter with acknowledgment of receipt and sent to Robert Wan Luxury Ltd. at the address stated in this website.
Effective date of cancellation or assent: Refusal of or assent to any infringement or delay in execution by you of any provision relating to this agreement will not constitute refusal of or assent to any other infringement or error by you or any other declaration of infringement, irrespective of the duration of such infringement. In respect of the rights of Robert Wan Luxury Ltd. this does not constitute cause for cancellation of such infringement, as regards its expiry period defined by Hong Kong law.
Force majeure: Neither Robert Wan Luxury nor the purchaser will be deemed to have defaulted on their contractual obligations if execution thereof is delayed, impeded or prevented by exceptional circumstances or a force majeure event. Exceptional circumstances or force majeure events are all compelling events or circumstances that are independent of the will of the parties, unpredictable, unavoidable and beyond the control of the parties and which cannot be prevented by the latter, despite all reasonable possible efforts. The party affected by such events will notify the other accordingly within ten (10) working days following the date on which they first came to its attention. Both parties will then meet within one month, unless the force majeure event precludes this, to discuss the impact of the event and agree conditions under which execution of the contract can be continued. If the force majeure event lasts more than three months, these general terms and conditons may be cancelled by the injured party. The following are explicitly considered to be force majeure events or exceptional circumstances, in addition to those normally deemed such by the jurisprudence of the Hong Kong courts of law: blockage of means of transport or supply, earthquake, fire, hurricane, flood, lightning; shutdown of telecommunication networks or the telecommunication networks' own difficulties in providing a service to external customers.